The importance of the Customer

Course Lessons

1. 1- What is Lean Manufacturing?
2. 2- The importance of the Customer
3. 3- The Lean 8 Wastes (Muda)
4. 4- People involvement & Respect for People
5. 5- Continuous Improvement - Kaizen Summary
6. 6- Lean Six Sigma Summary of previous modules
7. 7- The History of Lean & the TPS (Toyota Production System)
8. 8- Traditional vs lean managerial approach
9. 9- What is a Gemba Walk?
10. 10- Continuous Improvement & Kaizen
11. 11- Continuous Improvement Case Study - Team Sky
12. 12- The relationship between Lean, Six Sigma, Lean Six Sigma and CI (Continuous Improvement)
13. 13- Resistance to change & paradigms
14. 14- Lean thinking chapter Summary
15. 15- Lean Six Sigma Meta Tools
16. 16- Value Stream Mapping - Understand what it is
17. 17- Value Stream Mapping - Applying the tool
18. 18- Digital Value Stream Mapping FlowPlus